1. Who we are
This Privacy Policy describes how Lyrium (“we,” “us,” or “our”) collects, uses, and shares information when you use our websites, applications, and related services (collectively, the “Service”).
2. Information we collect
2.1 You provide directly
- Account and profile: such as name, email, password or authentication tokens from a sign-in provider, and preferences you set.
- Creative content: lyrics, projects, notes, uploads, and other materials you choose to store or process in the Service.
- Support messages: what you send when you contact us, including optional attachments.
2.2 Collected automatically
- Device and log data: IP address, approximate location derived from IP, browser or app version, operating system, timestamps, and diagnostic logs to secure and operate the Service.
- Usage data: actions in the app (for example, which features are used) in a form that helps us fix bugs and understand aggregate usage patterns.
2.3 From others
If you sign in through a third party (such as Apple or Google), we receive basic profile information according to that provider’s settings and authorization screens.
3. How we use information
We use information to:
- Provide, maintain, and secure the Service, including authentication and sync.
- Deliver features you request and store your content as instructed.
- Communicate with you about the Service, updates, and support.
- Monitor and improve reliability, performance, and safety.
- Comply with law, enforce our terms, and protect rights and safety.
We do not use your content or personal information to train, fine-tune, or improve generalized AI or machine learning models. We do not sell your personal information or your creative content.
4. How we share information
We may share information with:
- Service providers who host data, send email, process payments, or provide analytics under strict confidentiality and instruction (for example, cloud hosting). They may not use your data for their own independent AI training beyond what their own publicly documented, account-level policies require; we choose providers with policies compatible with operating a privacy-respecting product.
- Legal and safety recipients when we believe disclosure is required by law, legal process, or to protect users and the public.
- Business transfers in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality and continuity commitments.
5. Retention
We keep information only as long as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. You may delete certain content or your account where the product supports it; residual copies may persist in encrypted backups for a limited period before aging out.
6. Security
We use industry-standard administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
7. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details in the Service. We will respond consistent with applicable law.
8. Children
The Service is not directed at children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, contact us and we will take appropriate steps to delete it.
9. International transfers
We may process information in the United States and other countries where we or our providers operate. When we transfer personal data from regions with specific transfer requirements, we use appropriate safeguards as required by law.
10. Cookies and similar technologies
We may use cookies, local storage, or similar technologies for sign-in, preferences, and security. You can control some of these through browser or device settings.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version and change the “Last updated” date. For material changes, we will provide additional notice when appropriate.
12. Contact
For privacy questions or requests, contact us at the email address shown in the Service or on the website. Replace this sentence with your real privacy contact before publishing broadly.